Key Responsibilities: Acknowledge and resolve customer complaints, requests, and issues effectively and efficiently. Provide accurate information about our products and services to customers. Troubleshoot and resolve technical issues customers may encounter with our products. Escalate unresolved issues to the appropriate internal teams and follow up to ensure timely resolution. Maintain a positive

About the job Influx provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation consists of agents and managers working around the globe to achieve the company’s objectives. We’re seeking a detail-oriented and thoughtful person from Kenya to join our growing team. ESSENTIAL DUTIES Manage a high volume of Inbou

Role Overview We are looking for sales-oriented, voice-trained agents who are tech-savvy, detail-oriented, and passionate about music and audio technologies. This role combines customer interaction, technical understanding, and sales support in a fast-paced environment. Must-Have Qualifications Have sales experience Be voice-trained with prior experience in voice support Have excellent verbal and