Area Energy Lead
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Role Overview
- The Area Energy Lead will oversee, manage, and expand Spiro’s battery swapping and e-mobility infrastructure within an assigned territory or region. This role ensures operational efficiency, compliance, customer satisfaction, and sustainable business growth.
Key Responsibilities
Operations Management
- Ensure optimal uptime and performance of battery swap stations.
- Monitor site performance metrics and implement corrective actions.
- Oversee preventive maintenance, safety checks, and technical troubleshooting.
Business Development & Expansion
- Identify and evaluate new sites for network expansion.
- Manage landlord relations, lease agreements, and compliance.
- Build and maintain partnerships with local stakeholders, authorities, and utility providers.
People Management
- Supervise and support Swap Executives and field operations staff.
- Conduct training, coaching, and performance reviews.
- Foster a culture of accountability, safety, and teamwork.
Customer Service
- Ensure a seamless customer experience at swap stations.
- Address customer complaints and escalations promptly.
- Collect feedback and recommend service improvements.
Compliance & Reporting
- Ensure adherence to safety protocols and regulatory requirements.
- Prepare and submit operational performance and installation reports.
- Maintain accurate documentation of incidents, maintenance, and performance.
Infrastructure Deployment
- Supervise installation and commissioning of new swap stations.
- Coordinate with contractors and vendors during construction and setup.
- Liaise with utility providers for power connections and site approvals.
- Oversee the commissioning and handover of operational sites.
Qualifications & Experience
- Bachelor's degree in business management, Electrical Engineering, or related field.
- Postgraduate qualification in Project Planning & Management is an added advantage.
- Minimum of 5 years’ experience in operations, project management, or infrastructure-related roles.
- Proven ability to manage distributed assets and field-based teams.
- Strong understanding of utility processes and regulatory frameworks.
- Excellent leadership, communication, and stakeholder management skills.