Call-Centre Debt Collector - Conventional Portfolio
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Industry Consulting Founded 2018 Type Private Website http://ideon.co.ke/ Address Ideon Ltd.Silkwood Office Suite, 2nd Floor. Ngong Road
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Requirements:
- Diploma or degree preferable in a business-related course
- Call-centre experience on conventional books, hard/late collections
- Proficiency with Microsoft Office, CRM or collections software; comfort in data entry and reporting
- Polished telephone etiquette, persuasive negotiation skills, and strong listening ability
- Empathy balanced with professionalism; ability to handle conflict and stressful conversations calmly
- Resilient under pressure, goal-driven, highly organized and deadline-oriented