Showing 1–25 of 547 jobs
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, pro...
KEY RESPONSIBILITIES Customer Service Delivery - Respond promptly to customer inquiries from policyholders, pensioners, financial advisors, and other stakeholders through designated...
Qualifications and skills - Minimum Certificate or Diploma in Customer Service, Marketing, Communication, Business Administration or a related field. - Excellent communication in En...
Job Description - We’re hiring a Customer Experience Agent for a high-end home and interiors business in Nairobi. - We’re looking for someone who is polished, customer-focused and c...
We're looking for a detail-oriented, proactive, and customer-focused individual based in Kenya to join our growing team! If you're an excellent communicator, enjoy helping people, and...
We are growing rapidly and are currently sourcing qualified agents to join our talent pipeline in preparation for upcoming client requirements. E-commerce & Fashion - Experience with...
REQUIREMENTS: - 2 years of proven customer service experience in a sales-based role - Ability to thrive in a busy environment Strong sense of excellence in deliverables - Applicat...
Job Summary - We are looking for a proactive and customer-focused Customer Success Intern to join our team. This role is designed for fresh graduates eager to build a career in client...
Job Purpose To provide back-office support by resolving customer requests and complaints escalated from the Customer Care team. The Customer Solutions Agent ensures accuracy in loan ad...
Responsibilities Team Management: - Supervise, mentor, and support a team of inbound customer care agents. - Schedule shifts and allocate tasks to ensure proper staffing during pea...
Job Summary - Thousands of prospective property buyers and renters discover NestVest Properties via TikTok, Instagram, Facebook and WhatsApp. We are seeking an experienced team leader...
PURPOSE - Our client, a fleet management company, is seeking a proactive and commercially minded Customer Success Manager to manage customer relationships, ensure customer satisfactio...
Description - As our Customer Experience Associate - Yard Operations, you will be the first operational control point in the sales journey. You will respond quickly to incoming enquir...
Key Responsibilities - Manage and resolve client support cases. - Provide assistance via phone, email, and virtual meetings. - Troubleshoot issues related to payroll, payroll taxe...
The Role - Zeno is seeking a hands-on, customer-focused Delivery & Onboarding Associate to lead rider onboarding and bike deliveries in Kenya. This role is critical to giving new cust...
The Role & Responsibilities: We are currently looking for a customer service representative (CSR) to join our young and dynamic team. The responsibilities of the role include (but are...
Main Duties/Responsibilities: - Adjudicate international medical/dental and vision claims in accordance with policy terms and conditions to meet personal and team productivity and qua...
Role Purpose - The Call Centre Executive serves as the first point of contact for members, delivering professional customer service while addressing general clinical enquiries. Levera...
Role Purpose - The Client Success Executive is the day-to-day point of contact for assigned clients, responsible for building strong, professional relationships and ensuring every cli...
Job Purpose - To sustain the bank’s image and reputation and maintain excellent customer relationships by ensuring accurate transaction processing, efficient service delivery, and tim...
HomeBiogas is looking for a proactive, customer-focused, and enthusiastic Junior Customer Success Representative to join our team. If you're passionate about building strong customer r...
Responsibilities: Performance Management - Conduct weekly 1:1 check-ins with all assigned agents, reviewing performance against team KPIs and, where relevant, in-person follow-up out...
The Role - Zeno is seeking a hands-on, customer-focused Delivery & Onboarding Associate to lead rider onboarding and bike deliveries in Kenya. This role is critical to giving new cust...
Main Duties/Responsibilities: - Adjudicate international medical/dental and vision claims in accordance with policy terms and conditions to meet personal and team productivity and qua...
The Role & Responsibilities: We are currently looking for a customer service representative (CSR) to join our young and dynamic team. The responsibilities of the role include (but are...
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