Collections Officer-Corporate Accounts
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Industry Consulting Founded N / A Type Private Website https://www.peoplelink.co.ke/ Address
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Responsibilities
- Follow up with corporate clients on due and overdue balances through calls, emails, and client visits to secure documented payment commitments.
- Reconcile client statements, resolve billing disputes within agreed turnaround times, and ensure accurate receipting and allocation.
- Drive down aging debt (60+ and 90+ days) while proactively keeping current invoices from slipping into arrears.
- Flag high-risk accounts early and provide the sales team with weekly visibility into client payment behavior.
- Submit weekly collection reports and month-end debtors aging reports on time, every time.
Requirements
- Diploma or Bachelor's degree in a business-related field (Commerce, Finance, Accounting, Credit Management, or similar), with CCP or CPA coursework being an added advantage.
- Minimum of 3 years' experience in credit control, collections, or accounts receivable, preferably handling corporate or B2B accounts.
- Demonstrable track record of consistently meeting monthly collection targets.
- Working knowledge of accounting and CRM systems, with hands-on experience in Zoho Books or Zoho CRM as an added advantage.
- Firm but diplomatic negotiator with excellent written and spoken English communication skills.
- Highly organized, accurate with numbers, and demonstrating unquestionable integrity.