Insurance Coordinator
Never pay for any notarisation, certificate or assessment as part of any recruitment process.
When in doubt, contact us
Industry ICT / Telecommunication Founded N / A Type N / A Website N / A Address
View All Jobs at Solvo Global
We are looking for an Insurance Coordinator to join our team! The ideal candidate is detail-oriented, tech-savvy, and experienced in working with insurance portals, client onboarding, and account management. This role plays a key part in ensuring successful payer portal integrations and a seamless onboarding experience for healthcare clients.
Responsibilities:
- Access and manage insurance payer portals for healthcare clients
- Create, configure, and maintain administrator and collector accounts
- Coordinate login credentials and user access across multiple payer platforms
- Support new client onboarding by obtaining and validating insurance access information
- Connect payer portal accounts to internal systems and dashboards
- Verify successful integrations and troubleshoot portal access issues
- Maintain accurate records of credentials, permissions, and account statuses
- Communicate with clients to obtain required documentation and access information
- Track onboarding milestones and update internal systems accordingly
- Collaborate with Customer Success and Operations teams to ensure a smooth onboarding process
- Investigate and resolve login, connectivity, and access-related issues
Requirements:
- 1+ year of experience in healthcare administration, insurance coordination, customer onboarding, account management, or a related field
- Experience working with web-based systems and online portals
- Strong organizational and multitasking skills
- Excellent written and verbal communication English skills (C1)
- High attention to detail and accuracy
- Proficiency in Microsoft Office Suite and/or Google Workspace
Preferred Qualifications:
- Experience working with healthcare insurance payer portals
- Knowledge of medical billing, revenue cycle management, or healthcare operations
- Experience in SaaS onboarding or Customer Success environments
- Familiarity with credential management and user access administration
- If you're organized, proactive, and enjoy working with systems, processes, and client onboarding, we'd love to hear from you!