Msp Tier 3 Noc Engineer
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Industry ICT / Telecommunication Founded N / A Type N / A Website N / A Address
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Required Qualifications Technical Skills TCP/IP, routing protocols, VLANs, QoS Cisco, Ruckus, Aruba/HP, Meraki routers, switches and wireless controllers Firewalls (Cisco ASA, Fortinet, Watchguard) Monitoring tools (SolarWinds, PRTG, Nagios, Zabbix, and other proprietary monitoring systems like Cosmos)) Wireshark, tcpdump, packet analysis VPN, SD-WAN, load balancers, wired (ethernet and fiber) and wireless networking Property Management Systems (PMS) and hospitality technology (preferred) Certifications Preferred: CCNA, CCNP, Ruckus Certified, Aruba Certified, Meraki Certified or other networking related certifications (CompTIA Network+, CWNA, Fortinet NSE) Experience 1+ years network operations or NOC experience Incident management and escalation handling Experience coordinating with field technicians and dispatch operations Soft Skills Strong communication and problem-solving abilities Calm under pressure during critical incidents Team collaboration and mentoring skills