Role Purpose

• The QA Engineer Intern will support Pezesha’s Product and Technology teams in ensuring the quality, reliability, and usability of internal and customer-facing platforms, including the LMS, Marketplace App, Agent App, APIs, and partner integrations.
• This role is designed as a learning and hands-on quality assurance position, where the intern will assist in test case preparation, manual testing, bug reporting, regression testing, UAT support, and QA documentation under the guidance of the Product & QA Coordinator, Tech Lead, and Senior Tech Lead.

Key Responsibilities

Test Case Preparation & Execution

• Assist in preparing test cases based on product requirements, user stories, and acceptance criteria.
• Execute manual tests for web, mobile, backend, and internal system features.
• Support functional, regression, smoke, and sanity testing before releases.
• Validate that developed features meet documented requirements.

Bug Identification & Reporting

• Identify and document bugs, defects, and system issues during testing.
• Log bugs clearly in approved tools such as ClickUp, Jira, Freshdesk, or other internal tracking systems.
• Provide screenshots, screen recordings, steps to reproduce, expected results, and actual results.
• Follow up on assigned defects and support retesting after fixes are deployed.

User Acceptance Testing Support

• Support Product Leads during UAT activities for sprint deliverables.
• Help validate user flows against acceptance criteria.
• Assist in collecting and documenting feedback from users and internal stakeholders.
• Ensure UAT evidence is properly captured and stored.

Regression Testing & Release Support

• Assist in regression testing before production deployments.
• Support release readiness checks by validating key product flows.
• Help confirm that previous functionality has not been affected by new changes.
• Support post-release validation and issue monitoring.

Product & Engineering Collaboration

• Work closely with Product Leads, Developers, Tech Leads, and the Senior Tech Lead during sprint cycles.
• Participate in sprint planning, grooming, demos, and retrospectives where required.
• Support clarification of defects and testing outcomes with developers.
• Escalate blockers, risks, and recurring issues to the QA Engineer or Tech Lead.

QA Documentation & Reporting

• Maintain updated test cases, test results, and QA evidence.

• Assist in preparing QA reports showing testing progress, defect status, and release readiness.

• Document common user issues, system gaps, and product improvement opportunities.

• Support knowledge sharing and documentation for tested features.

Continuous Learning & Improvement

• Learn QA best practices, Agile delivery, product testing, API testing, and fintech platform workflows.
• Support improvement of QA templates, testing checklists, and quality processes.
• Contribute ideas to improve product usability, customer experience, and testing efficiency.

Qualifications & Experience

• Bachelor’s degree or Diploma in Computer Science, Information Technology, Software Engineering, Information Systems, or a related field.
• Recent graduates and final-year students are encouraged to apply.
• Basic understanding of software testing, QA processes, and Agile/Scrum methodologies.
• Familiarity with web and mobile application testing is an added advantage.
• Exposure to tools such as Jira, ClickUp, Freshdesk, Postman, or similar platforms is preferred.
• Strong analytical, problem-solving, communication, and documentation skills.
• High attention to detail and willingness to learn fintech products, APIs, and digital lending workflows.
• Previous internship, academic project, or hands-on experience in QA/testing is an added advantage but not mandatory.

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