Relationship Officer - Liabilities
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Key Responsibilities:
- Acquire new-to-bank business accounts achieve agreed growth objectives
- Identify & pursue new business opportunities through market mapping, referrals & networking
- Promote & cross-sell transaction banking, digital banking & trade finance solutions as part of the JCI initiative
- Understand clients' evolving needs & provide value-driven financial solutions
- Monitor account activity, increase wallet share & support deposit mobilisation
- Implement strategies aimed at growing the client portfolio while ensuring long-term retention
- Build & maintain long-term client relationships through exceptional service
- Ensure compliance with internal policies, KYC/AML & regulatory requirements
- Maintain accurate & up-to-date client records, documentation & account information
- Report on client acquisition, portfolio performance & accounts sales activities
- Track & analyze business performance against established targets & objectives
- Report market intelligence & client feedback to support product development & business strategy
- Support business initiatives & campaigns to acquire customers, grow revenue & enter new markets