Room Attendant

Responsibilities

• Clean assigned rooms thoroughly and efficiently, following all safety and security procedures.
• Clean guest rooms and bathrooms, make beds, and change linens and towels.
• Dust furniture, fixtures, and window sills.
• Sweep and mop floors.
• Remove trash, waste, and room service trays from rooms and corridors.
• Ensure bathrooms are fully sanitized, including toilets, showers, sinks, and mirrors.
• Restock guest room amenities such as soap, shampoo, stationery, and minibars.
• Maintain knowledge of record and stock keeping for all hotel linen and staff uniforms.
• Provide a positive experience for guests by maintaining the cleanliness of all guest rooms and public areas.
• Handle guest requests or complaints promptly and effectively, or refer them to a supervisor. Inspect rooms and public areas for maintenance issues or damages and report them immediately.
• Work collaboratively with team members and other departments, manage time effectively, and assist with reception duties when needed.

Requirements

• Possess a Diploma in Housekeeping or any other related course
• Have a minimum of 1 to 2 years of experience preferably in a 5 star hotel Be physically fit and able to stand, walk, and bend for extended periods.
• Possess a strong attention to detail to ensure rooms meet high standards of cleanliness.
• Have effective time management skills.
• Possess good verbal communication skills for professional interaction with guests.
• Be a person of integrity and flexibility.
• Be willing to work flexible hours, including weekends, evenings, and holidays.
• Must provide a valid Certificate of Good Conduct.