System Analyst - CRM
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Job Ref. No. JLIL431
Role Purpose
The CRM Expert’s role is to ensure optimal availability, configuration, and utilization of Jubilee Insurance system applications in a manner that meets the internal customers’ requirements, creates efficient and business supporting solutions whilst maintaining relationships with vendors, users, and key stakeholders by applying best practice project management practices in the implementation of system changes and enhancements. The role holder will be responsible for the design and development of modifications or extensions to the Jubilee Holdings CRM & Microsoft Dynamics applications.
Qualifications
- Bachelor’s degree in technology related field
- Dynamics 365 Fundamentals (CRM).
- Dynamics 365 Fundamentals (ERP).
- Power Platform Fundamentals.
- Project Management Certification Agile Methodologies, PMP or Lean Six Sigma will be an added advantage.
Relevant Experience
- Minimum of three (3) years’ experience in ERP and CRM administration/development/Implementation
- Experience in the insurance industry is preferred.
- Proficiency in Dynamics ERP and CRM, ASP.NET, C#, and service-oriented architecture.
- Experience in System Implementations & Projects
- Proficiency in Integrations both into and out of Dynamics CRM, ERP.
- Experience with D365 Integration Technologies – MS Power Platform, Azure Logic Apps, Batch Data API, OData, Web Services.
- Lifecycle, and familiarity with regulatory requirements and compliance standards.