Technical Sales Engineer

Key Responsibilities

• Provide technical support to the Sales and Supply Chain teams in responding to customer inquiries and technical requirements.
• Collaborate with the Sales and Operations teams to support in-house fabrication projects and activities.
• Create, maintain, and update all technical documentation for products manufactured internally and products purchased for resale.
• Track sales leads and provide technical information and support throughout the sales process until successful closure.
• Work closely with the R&D, Business Development, and Supply Chain teams to ensure products comply with technical specifications and regulatory requirements.
• Maintain the highest standards of ethics, professionalism, and confidentiality in all business-related engagements.

Qualifications

• At least 2–3 years’ experience in water and sanitation projects or sales engineering.
• Holder of BSc/B.Eng. in Civil Engineering – Water option, Mechanical engineering.
• Background experience in water piping systems, sanitation systems and telecom infrastructure is required.
• Previous experience in water, sanitation and hygiene (WASH) projects is advantageous.

Required Skills & Competencies

• Practical knowledge and hands-on experience in Computer-Aided Design (CAD) software, including AutoCAD, WaterCAD, and SolidWorks, for design, modeling, analysis, and technical documentation.
• Strong understanding of technical concepts, principles, and specifications, with the ability to translate technical knowledge into commercially viable solutions that deliver value to customers and support business objectives.
• Proven technical competence – understanding of technical concepts and ability to translate for commercial benefit.
• Excellent product knowledge.
• Exceptional communication skills.
• Technical skills and Problem-solving abilities.
• Strong attention to detail with analytical mind.
• Ability to readily adjust to changing circumstances, priorities, technologies, and business environments, while maintaining effectiveness and a positive attitude.
• Ability and willingness to quickly learn new products, technologies, and solutions, and effectively apply acquired knowledge to address client needs and business challenges.
• Act in line with our Company core values and demonstrate leadership principles.

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