Unit Manager - Retail Business Healthcare Division - Western Region

Overall Responsibility:

Responsible for meeting Retail Business and SMEs revenue targets, both new and renewal business from intermediaries and introducing the company’s product to intermediaries and partners.

Key Responsibilities:

• Drive growth of the respective Business Unit by meeting the revenue targets for both new and renewal Retail business (SME and Family/Individual healthcare products)
• Introducing the company’s products and services to new and existing intermediaries and recruitment of new intermediaries as per the set targets. 
• Establish and maintain strong business relationships with potential intermediaries and partner to promote growth of business and meet revenue targets. 
• Identify new opportunities for growth in SMEs and Individual/Family Healthcare Products in order to drive sales. 
• Coordinate the training of intermediaries on products and processes for the Retail Business.
• Co-ordinate any marketing campaigns to prospective customers
• Ensure achievement of customer expectations in liaison with the relevant sections of the business
• Ensure compliance to all insurance regulations and company’s policies and procedures while distributing the company’s products and services
• Ensure timely payment of premium in line with the company’s credit policy
• Provide market feedback to the Healthcare Operations Departments to ensure quality service delivery and profitable growth.
• Conduct regular market analysis to identify changing trends, competitive landscape, and opportunities for growth
• Handle all queries and issues from intermediaries and clients regarding company products and processes.
• Any other duties assigned by management from time to time

Knowledge, Skills & Experience

• At least 2 years’ experience in insurance sales especially in healthcare.
• Strong understanding of the healthcare insurance products and sales
• Excellent communication, negotiation, and presentation skills
• Strong interpersonal skills and ability to build and maintain relationships.
• High level of motivation and a results-oriented mindset.
• High level of integrity and ethical standards.
• Customer Focus

Academic and Professional Qualifications required

• Bachelor’s degree in Insurance, Marketing or a related field.
• Certificate of Insurance (COP) or good progress in AIIK/ACII qualification

Academic /Professional Qualification

• Bachelor’s Degree in a Business-related field
• Post graduate diploma (AIIK, ACII or CIM)