Industry Professional / Social Associations Founded 1948 Type Public Website www.nckenya.org Address P.O Box 20056-00200, Nairobi County, Kenya
Welcome to Nursing Council of Kenya (NCK)
The Nursing Council of Kenya (NCK) is a body corporate established under The Nurses Act (Cap 257) of the Laws of Kenya, whose mandate is to regulate Nursing Education and Practice.
Description
Customer Experience Management
- Coordinate front-office customer service operations.
- Ensure customers receive timely, accurate and professional assistance.
- Monitor adherence to customer service standards.
- Handle escalated customer complaints and service issues.
- Promote a customer-focused culture across the organization.
Customer Feedback and Service Improvement
Description
Duties and responsibilities shall entail:
Registration and Initial Licensure
- Process applications for registration and initial licensure of nurses and midwives.
- Verify applicant qualifications, examination results, internship completion records, and supporting documents.
- Maintain accurate registration records and professional registers.
- Facilitate issuance, replace
Description
Duties and responsibilities shall entail:
Administrative Coordination
- Provide executive and administrative support to Management.
- Coordinate meetings, workshops, conferences, and official events.
- Manage executive schedules, appointments, and travel arrangements.
- Prepare meeting agendas, documentation, and minutes.
- Follow up implementation of meeting resolution