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TakaTaka Solutions Limited
Kiambu, KE
Customer Care Intern
Full Time
4 weeks ago
Job Description: - Assist with maintaining the onboarding trackers (CLM/ Overall Client Training/New & Sensitive Client Group/TTS Contracts) - Send welcome packs and emails. - Post new and sensitive clients daily in the New & Sensitive Client Group - Call new clients after first collection. - Conduct first collection survey 2 weeks after first collection. - Support in physical o
Attractive
Q-Sourcing Servtec Group
Nairobi, KE
QSSK- Customer Service Representative Non- Voice
Full Time
4 weeks ago
Job Purpose - To provide exceptional customer support on non-voice channels through WhatsApp, delivering prompt assistance, accurate data updates, and maintaining a positive brand image, contributing to company growth. Key Responsibilities Customer Engagement - Engage with customers through WhatsApp and other non-voice platforms. - Respond to inquiries, complaints, and requests promptly a
Attractive
Kerry
Nairobi, KE
Customer Care Specialist
Full Time
4 weeks ago
Key responsibilities Customer Support & Operational support - Quotes and Pro-forma Invoice requests - Sales order capturing or conversion. - Changes to orders maintained. - Weekly open order reports - Providing full and concise feedback pro-actively - Adhering to SLA’s and KPI’s per Kerry strategy - Liaising with sites via cockpits on changes to orders or escalations - OTIF
Attractive
AIC Kijabe Hospital
Nairobi, KE
Customer Experience Coordinator
Full Time
4 weeks ago
Required Qualifications & Skills - Degree in Communication, Public Relations, Marketing or a related field from a recognized institution - Certification in Customer Experience Management (e.g., CCXP) is an added - A minimum of three (3) years relevant experience in a comparable customer-facing role preferably in the Healthcare industry - A person of high integrity in their personal cond
Attractive
DHL
Kisumu, KE
SSA KE Service Point Advisor - Kisumu
Full Time
4 weeks ago
Overall Role Purpose: - Offer DHL Express product and services to all walk in customers at the designated service point. Continuous provision of great service quality to enhance customer experience that will encourage repeat businesses for profitability and present a successful brand ambassador for the organization at all times. Core Responsibilities - Customer service delivery Provide high-q
Attractive
Platinum Outsourcing and Logistics
Nairobi, KE
Customer Development Executive
Contract, Full Time
4 weeks ago
Job Purpose: - Work with the Distributor/Distributor sales team to deliver agreed business objectives within assigned territory. Responsible to: - Area/ Regional Sales Manager Responsible for: - Van Sales Representative/Open Market Sales Representative - Must be able to influence, inspire and drive performance without having direct management responsibility for distributor staff Contex
Attractive
I&M Bank
Nairobi, KE
Contact Centre Officer
Full Time
4 weeks ago
Roles & Responsibilities Key Responsibilities: - Inbound Calls handling - 24-7 customer support for Queries, Requests and Complaints channelled through Voice within the defined timelines and in line with the I&M Bank Standards. - Social Media Handling – 24-7 customer support for Queries, Requests and Complaints channelled through the I&M Social Media pages i.e., WhatsApp, Facebook, Twitter,
Attractive
M-Gas
Nairobi, KE
Retention Officer
Full Time
4 weeks ago
Job Summary - To proactively retain and reactivate customers by conducting timely outbound engagement with non-cooking customers (15–30 days post-installation) and Inactive customers who stop cooking after 30 days up to 6 months. The role ensures difficult customers are flagged early, barriers to cooking are resolved quickly, and customers remain within company-defined consumption and retention
Attractive
Pwani Oil
Nakuru, KE
Assistant Executive - Customer Service
Full Time
4 weeks ago
What You'l do - Build and maintain strong customer relationships through proactive communication across phone, email, WhatsApp, and SMS. - Ensure timely and accurate order processing, scheduling, documentation, and seamless order conversion by coordinating with customers and internal teams. - Keep customers updated on deliveries and proactively resolve any order or delivery issues. - Ga
Attractive
TakaTaka Solutions Limited
Kiambu, KE
Customer Care Intern
Full Time
4 weeks ago
Job Description: - Assist with maintaining the onboarding trackers (CLM/ Overall Client Training/New & Sensitive Client Group/TTS Contracts) - Send welcome packs and emails. - Post new and sensitive clients daily in the New & Sensitive Client Group - Call new clients after first collection. - Conduct first collection survey 2 weeks after first collection. - Support in physical o
Attractive
Q-Sourcing Servtec Group
Nairobi, KE
QSSK- Customer Service Representative Non- Voice
Full Time
4 weeks ago
Job Purpose - To provide exceptional customer support on non-voice channels through WhatsApp, delivering prompt assistance, accurate data updates, and maintaining a positive brand image, contributing to company growth. Key Responsibilities Customer Engagement - Engage with customers through WhatsApp and other non-voice platforms. - Respond to inquiries, complaints, and requests promptly a
Attractive
Kerry
Nairobi, KE
Customer Care Specialist
Full Time
4 weeks ago
Key responsibilities Customer Support & Operational support - Quotes and Pro-forma Invoice requests - Sales order capturing or conversion. - Changes to orders maintained. - Weekly open order reports - Providing full and concise feedback pro-actively - Adhering to SLA’s and KPI’s per Kerry strategy - Liaising with sites via cockpits on changes to orders or escalations - OTIF
Attractive
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