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SunCulture Kenya Ltd
Nairobi, KE
Telesales Team Lead
Full Time
1 month ago
About the role: - Reporting to the Director of Commercial, the ideal candidate will head up our growing Telesales team. As a Telesales Team Lead, they will be responsible for setting weekly and monthly sales targets, training new Telesales staff, designing and implementing sales strategies, monitoring the key performance indicators of the sales team, and handling escalated customer complaints.
Attractive
Q-Sourcing Servtec Group
Nairobi, KE
QSSK-Operations And Customer Success Coordinator- Virtual
Full Time, Remote
1 month ago
Job Purpose - This role is the operational backbone of the organization: keeping subscribers well served, internal operations organized, and the leadership team free to focus on growth. It suits someone who enjoys technology, thrives on variety, and is comfortable being the first point of contact across platform administration, customer support, partner coordination, and executive assistance. K
Attractive
Q-Sourcing Servtec Group
Nairobi, KE
QSSK-Operations And Customer Success Coordinator- Virtual
Full Time, Remote
1 month ago
Job Purpose - This role is the operational backbone of the organization: keeping subscribers well served, internal operations organized, and the leadership team free to focus on growth. It suits someone who enjoys technology, thrives on variety, and is comfortable being the first point of contact across platform administration, customer support, partner coordination, and executive assistance. K
Attractive
Royal Mabati Factory
Nairobi, KE
Customer Care Representative
Full Time
1 month ago
Job Purpose - The Customer Care Representative is responsible for providing exceptional customer service by handling inquiries, resolving complaints, and maintaining customer satisfaction through inbound and outbound communication. The role ensures customers receive timely, accurate, and helpful responses regarding products, services, and orders. Job Description Customer Support - Answer inb
Attractive
Royal Mabati Factory
Nairobi, KE
Customer Care Representative
Full Time
1 month ago
Job Purpose - The Customer Care Representative is responsible for providing exceptional customer service by handling inquiries, resolving complaints, and maintaining customer satisfaction through inbound and outbound communication. The role ensures customers receive timely, accurate, and helpful responses regarding products, services, and orders. Job Description Customer Support - Answer inb
Attractive
Clovers Management & Training Consultants Ltd
Nairobi, KE
Collections Team Leader
Full Time
1 month ago
The Team Leader will be incharge of handling day to day management of Collections Account Managers(ACMs), acting as the middle point between these staff and the senior Collections management. Objectives of this role - Set the tone for the team and create a positive and productive work environment. - Motivate and inspire team members, fostering a sense of collaboration and accountability.
Attractive
Clovers Management & Training Consultants Ltd
Nairobi, KE
Collections Team Leader
Full Time
1 month ago
The Team Leader will be incharge of handling day to day management of Collections Account Managers(ACMs), acting as the middle point between these staff and the senior Collections management. Objectives of this role - Set the tone for the team and create a positive and productive work environment. - Motivate and inspire team members, fostering a sense of collaboration and accountability.
Attractive
Africa Management Solutions Limited (AMSOL)
Nairobi, KE
Back Office Executive
Full Time
1 month ago
Key Responsibilities Customer Service & After-Sales Support - Build and maintain strong customer relationships through regular after-sales and after-service follow-ups. - Conduct customer satisfaction follow-ups to enhance brand loyalty. - Coordinate and monitor monthly model survey follow-ups. - Support service campaign planning, field visit coordination, and customer camp invitations
Attractive
Africa Management Solutions Limited (AMSOL)
Nairobi, KE
Back Office Executive
Full Time
1 month ago
Key Responsibilities Customer Service & After-Sales Support - Build and maintain strong customer relationships through regular after-sales and after-service follow-ups. - Conduct customer satisfaction follow-ups to enhance brand loyalty. - Coordinate and monitor monthly model survey follow-ups. - Support service campaign planning, field visit coordination, and customer camp invitations
Attractive
Caritas MFB
Nairobi, KE
Customer Service Officer
Full Time
1 month ago
JOB PURPOSE - Responsible for customer experience and desired image of the bank in the way they handle customers and provide the relevant information to ensure growth in terms of new customers, retention of existing customers and deposit mobilization KEY RESPONSIBILITIES - Welcome and attend to customers at the branch, responding promptly to - inquiries and resolving complaints effectively
Attractive
Caritas MFB
Nairobi, KE
Customer Service Officer
Full Time
1 month ago
JOB PURPOSE - Responsible for customer experience and desired image of the bank in the way they handle customers and provide the relevant information to ensure growth in terms of new customers, retention of existing customers and deposit mobilization KEY RESPONSIBILITIES - Welcome and attend to customers at the branch, responding promptly to - inquiries and resolving complaints effectively
Attractive
Choice Microfinance Bank
Nairobi, KE
Junior Customer Support Officer
Full Time
1 month ago
About the Role - We are seeking a dynamic and customer-focused Junior Customer Support Officer. The successful candidate will be responsible for delivering exceptional customer service by handling inquiries, resolving customer issues, supporting retail banking operations, and promoting the Bank's products and services while ensuring a seamless customer experience. Key Responsibilities - Serve
Attractive
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