Role Overview We are seeking a proactive and detail-oriented Freelance Operations Specialist to join our team. The role involves supporting daily operations, resolving escalations, and providing assistance to account managers to ensure smooth client servicing and issue resolution. Key Responsibilities Manage the end-to-end visa onboarding process, ensuring all required documentation is collected a
Description As a Content Moderator, you will be instrumental in keeping the global digital community safe. You will be reviewing and managing content on the client platforms which at times will be of a sensitive/Egregious and/or graphic nature, and you will be trained on how to apply the client's policies, and then use these policies to uphold the established community guidelines. This is NOT a wo
Responsibilities: Recipient Engagement Receive and respond to inbound calls, addressing inquiries, concerns, and complaints with empathy, accuracy, and professionalism. Conduct phone surveys to verify receipt of transfers, assess recipient satisfaction, and identify any challenges faced during the process. Make recipients aware of the objectives, conditions, and expectations of GiveDirectly projec
Responsibilities: Recipient Engagement Receive and respond to inbound calls, addressing inquiries, concerns, and complaints with empathy, accuracy, and professionalism. Conduct phone surveys to verify receipt of transfers, assess recipient satisfaction, and identify any challenges faced during the process. Make recipients aware of the objectives, conditions, and expectations of GiveDirectly projec