Showing 457-468 of 484 job(s)
Show:
Sort by:
NALA
Nairobi, KE
Customer Support Lead
4 months ago
Your Mission At NALA, customer support is where trust is built. We are hiring a Customer Support Team Lead to own how we show up when it matters most: when transactions fail, money is delayed, and customers need fast, clear answers. Your mission is to deliver reliable, high-quality support at scale while ensuring every interaction strengthens confidence in NALA fintech. You will lead a team, own p
Attractive
Senga Technologies
Nairobi, KE
Customer Service Operations Associate
4 months ago
Our environment We are a young, agile company going after a large opportunity and we aim to be the best technology-enabled logistics company in Africa. We are trying and testing new things which means that our environment is ambitious and unpredictable. A dynamic nature is required of each team member. We expect each Senga member to be a key contributor to the company and to persistently aim for e
Attractive
Nexus Staffing Solutions
Nairobi, KE
Customer Support Officer Energy Sector
4 months ago
We are hiring on behalf of our client in the Energy Sector for a Customer Support Officer to join a dynamic and growing team. The ideal candidate should be professional, customer-focused, and highly organized, with the ability to manage client inquiries, coordinate service delivery, and ensure a positive customer experience. This role is suitable for recent graduates and early-career professionals
Attractive
HCS Affiliates Group
Nairobi, KE
Call Centre Quality and Performance Manager
4 months ago
The Role RTO Quality and Performance Manager (Experience in call center most preferred) What You’ll Do Performance Monitoring and Evaluation Quality assurance Continuous improvement Training and Development Compliance and Standards What We’re Looking For Have worked in a similar role before. Strong analytical skills with a keen eye for detail and accuracy. Data-driven mindset Excellent communicati
Attractive
DHL
Mombasa, KE
Customer Experience Trainee
4 months ago
In this Customer Experience Trainee position Administer customer service plans and programs Provide administrative support for customer service initiatives and activities to provide superior services and enhance customer satisfaction Use day-to-day customer service processes and procedures in line with the standard global/ regional processes to maximize effectiveness Document cost of initiatives t
Attractive
SunCulture Kenya Ltd
Nairobi, KE
Evergreen Requisition- Service Center Associate Multiple Locations
4 months ago
About Role Reporting to the Regional Sales Manager with a dotted reporting line to the Fleet Operations Manager, the Service Center Associates will manage our Service Centers. The key role will be good customer service to all customers that come to the service center, sales conversion, stock management, troubleshooting, and escalating all aftersale issues reported by the customers through the serv
Attractive
PZ Cussons
Nairobi, KE
Customer Development Executive
4 months ago
Achieve agreed business objectives/KPIs for the territory (Sell-out, Focus Brands, NPD listing, POP deployment, promotions etc.) Implement outlet coverage strategy in assigned territory, enlist and keep updated database of relevant outlets. Achieve sales drivers (Quality, Distribution, Visibility, Price/promotion) objectives for the territory. Manage and review the activities of the Secondary Sale
Attractive
Influx
Nairobi, KE
Technical Support Agent
4 months ago
What You'll Do: Handle 100 tickets per day. Provide basic helpdesk support. Document solutions and procedures in knowledge bases (KBs) and FAQs, and maintain them by keeping them updated. Ensure that support requests are handled within established Service Level Agreements (SLAs), keeping client satisfaction a priority. Analyse logs and pick important issues for problem-solving or escalating to hig
Attractive
Customer Service Executive
Nairobi, KE
Customer Service Executive
4 months ago
Objective: Provide high-quality customer service by handling inquiries, resolving issues, and ensuring customer satisfaction through professional and efficient communication. Key Responsibilities: Manage customer interactions via calls, emails, and chats Provide accurate information about products and services Resolve customer issues and escalate when necessary Maintain proper records in the CRM s
Attractive
iSON Xperiences Kenya Limited
Nairobi, KE
Customer Care Executive Ecommerce Chats
4 months ago
Duties & Responsibilities Build rapport with customers by handling all chat/email interactions in a courteous and professional manner. Ensure accurate and consistent communication of product and service information during all customer interactions. Obtain, clarify, and verify customer information to ensure delivery of high-quality customer service. Demonstrate empathy where required and provide cu
Attractive
Turaco
Nairobi, KE
Customer Operations Associate
4 months ago
About the role This role is the direct contact between Turaco and customers/policy holders. The Customer Operations Associate will speak with customers over the phone to explain insurance products, benefits, and payment methods to customers. The Associate will also upsell and cross-sell other products that are useful to the customer. Roles and responsibilities Telesales Engage at least 100 custome
Attractive
Hazina Sacco Society Ltd
Nairobi, KE
Customer Care Assistant
4 months ago
Minimum Requirements Bachelor’s Degree in Public Relations / Communications or Business Management Two (2) years experience in a busy organization Basic accounting knowledge and experience in digital / social media marketing is an added advantage Duties & responsibilities Implementing the Society’s Customer Service Charter. Offer the voice of the customer to guide in marketing strategy, product im
Attractive
New Things Will Always
Update Regularly
