Customer Service Representative French and English
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Industry ICT / Telecommunication Founded N / A Type N / A Website N / A Address
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What You'll Do:
- Assist customers through phone, email, and text channels
- Resolve inquiries efficiently while delivering an exceptional customer experience
- Use CRM tools to document customer interactions
- Maintain accurate customer information in internal systems
- Collaborate with team members to achieve service excellence
What We're Looking For:
- Advanced/Fluent English and French language skills (mandatory)
- Excellent verbal and written communication skills
- Strong problem-solving and critical-thinking abilities
- Ability to multitask and navigate multiple systems simultaneously
- Positive attitude and customer-focused mindset
- Professionalism, reliability, and eagerness to grow
Important: Only candidates with fluent French (B2+ level or higher) will be considered for this position.