Senior Office Administrator

Job Purpose 

• This cadre is responsible for providing secretarial services in an effective and efficient manner throughout the Authority.  

Key Responsibilities/ Duties / Tasks  

• An officer at this grade will undertake the following duties and responsibilities: 
• Implementing policies, strategies, guidelines, plans, standards and procedures that impact on Office Administration Services;  
• Managing correspondences; 
• Developing and maintaining the filing system in the respective office of deployment; 
• Organizing meetings and preparing necessary materials for the meeting; 
• Scheduling appointments and meetings; 
• Making travel arrangements; 
• Managing general administration of the office; 
• Providing office protocol; 
• Answering and directing phone calls; 
• Maintaining and updating records in the respective office of deployment; 
• Developing reports in respective office of deployment; 
• Coaching, mentoring and supervising staff under their purview. 

Knowledge, Experience and qualifications required 

For appointment to this grade, an officer must have the following qualifications: 

• Cumulative service period of six (6) years, three (3) of which must have been at the grade of Office Administrator I, IPOA 8 or in a comparable and relevant position; 
• Bachelor’s Degree in Secretarial Studies or Business and Office Management or equivalent qualifications from a recognized Institution; OR 
• Bachelor’s Degree in Social Sciences plus a Diploma in Secretarial Studies from a recognized institution; 
• Secretarial management course lasting not less than four (4) weeks from a recognized Institution; 
• Membership to a relevant professional body where applicable 
• Proficiency in computer applications; and 
• Shown merit and ability as reflected in work performance and results.