YOUR JOB
- Delivers basic technical, administrative, or operative Claims tasks. Examines and processes paper claims and/or electronic claims from Healthcare Providers. Completes data...
Overall Role Purpose:
- Offer DHL Express product and services to all walk in customers at the designated service point. Continuous provision of great service quality to enhance custo...
Overall Role Purpose:
- Offer DHL Express product and services to all walk in customers at the designated service point. Continuous provision of great service quality to enhance custo...
Job Description
To lead the end-to-end complaints management process in Kenya by ensuring effective resolution of customer complaints, driving root cause analysis, implementing correct...
Basic Purpose:
- To handle all Customer Care interactions by providing consistent standards of service to Client and ensuring customer satisfaction.
- To respond to all customer con...
Key Responsibilities
- Perform various duties on assigned accounts such as recording, verification and validation of customer’s details as received from clients.
- Advise customer o...
Job Purpose
- This position will be responsible for managing transit shipments through the Port of Mombasa, with a primary focus on cargo destined for Uganda, while also supporting mo...
Job Description
- Reporting to the Manager – Enterprise Customer Support, role holder will ensure service availability to all clients by offering 2nd level support to escalated troubl...
Position Summary
- The intern will support the management of the National Shelters Network call centre by handling inquiries, coordinating referrals, maintaining databases and support...
Key Responsibilities
Client Engagement & Experience Management
- Serve as the primary point of contact for clients, ensuring a seamless and positive experience at RKJMS.
- Develop...
We’re looking for someone who:
- Has experience in customer service or customer experience.
- Call center experience is an added advantage.
- Thrives in a fast-paced environment....
Job Purpose
- To effectively carry out order management activities and manage customer complaints in line with company policy and standard operating procedures.
Key Responsibilities...
About the role:
- Reporting to the Director of Commercial, the ideal candidate will head up our growing Telesales team. As a Telesales Team Lead, they will be responsible for setting...
Are you ready to join a top employer and deliver exceptional customer experiences? We are looking for a dynamic Contact Centre Agent based in Nairobi, Kenya. In this role, you will hand...
Are you ready to elevate your career in aviation by supporting seamless commercial operations? We are looking for a dynamic Helpdesk Agent based in Nairobi, Kenya. In this role, you wil...
Job Purpose:
- The Role holder will be responsible for assessing the quality of service delivery across all customer contact points within contact centre as well as support the team l...
Job responsibilities:
- Manage and respond to live chat inquiries and support tickets.
- Handle inbound and outbound customer calls
- Provide customer support through chat channel...
Are you passionate about delivering exceptional customer experiences? This is your opportunity to join a leading Business Process Outsourcing (BPO) company and work with high-end intern...
Description
Duties and responsibilities shall entail:
- Receive and attend to visitors, clients, and stakeholders professionally.
- Respond to customer inquiries through telephone,...
What You'll Do
- Initiating outbound calls to prospective customers and pitching M-KOPA Mobility products including motorbikes
- Engaging existing M-KOPA customers to cross-sell add...
What You'll Do
- Initiating outbound calls to prospective customers and pitching M-KOPA Mobility products including motorbikes
- Engaging existing M-KOPA customers to cross-sell add...
What You'll Do
- Initiating outbound calls to prospective customers and pitching M-KOPA Mobility products including motorbikes
- Engaging existing M-KOPA customers to cross-sell add...
Are you passionate about delivering exceptional customer experiences? This is your opportunity to join a leading Business Process Outsourcing (BPO) company and work with high-end intern...
Compensation & Benefits
- KES 40,000 monthly salary + Transportation Allowance
- Paid training and ongoing support
- Professional and collaborative work environment
Schedule Requ...
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