Customer Service Representative
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Industry ICT / Telecommunication Founded N / A Type N / A Website N / A Address
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Compensation & Benefits
- KES 40,000 monthly salary + Transportation Allowance
- Paid training and ongoing support
- Professional and collaborative work environment
Schedule Requirement
- Availability to work from 4:00 PM to 1:00 AM is required.
About the Role
- As a Customer Service Representative, you will provide exceptional customer support through phone and chat channels, assisting customers with inquiries related to products, services, purchases, order status, and general support requests.
Requirements
- C1 English proficiency (Advanced/Fluent)
- At least 1 year of customer service experience, preferably in a contact center environment
- Strong communication and problem-solving skills
- Comfortable working in a fast-paced environment
- Availability to work onsite in Nairobi
- Availability to work the required schedule (4:00 PM – 1:00 AM)
What We Offer
- Competitive compensation package (salary + transportation allowance)
- Paid training and continuous development support
- Opportunities for career growth and advancement
- Professional, inclusive, and people-focused work culture