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Ideon Limited
Nairobi, KE
Call-Centre Debt Collector - Conventional Portfolio
Full Time
3 days ago
Requirements: - Diploma or degree preferable in a business-related course - Call-centre experience on conventional books, hard/late collections - Proficiency with Microsoft Office, CRM or collections software; comfort in data entry and reporting - Polished telephone etiquette, persuasive negotiation skills, and strong listening ability - Empathy balanced with professionalism; ability
Attractive
ADEC Kenya Services EPZ Limited (ADEC Kenya)
Kitengela, KE
Operation Agent
Full Time
3 days ago
As an Operations Agent, you\'ll play a crucial role in ensuring the smooth operation of our hotel support inquiries and loading rates for our clients. You’ll work closely with both our internal teams and external partners, contributing to a positive customer experience while helping the company grow. RESPOSIBILITIES - Customer Support (40%) - Handle hotel inquiries through our Zendesk ticketing
Attractive
Twyford Tile
Nairobi, KE
Customer Care Supervisor
Full Time
3 days ago
JOB PURPOSE - The Customer Care Supervisor is responsible for supervising and coordinating the customer care function to ensure that all customers receive timely, accurate, professional, and consistent service. - The role will lead the day-to-day customer care team, monitor customer enquiries and complaints, coordinate with Sales, Production, Warehouse, Logistics, Finance, Quality, and other
Attractive
Stratostaff
Nairobi, KE
Call Centre Agents - Kiswahili Speaking
Full Time
1 week ago
ROLE PURPOSE To deliver high-quality, multilingual customer service and support within the contact centre operations. The Multilingual Call Centre / Contact Centre Agent serves as a key touchpoint for clients, managing inquiries, handling service requests, and ensuring an outstanding customer experience. This role requires strong communication skills, cultural adaptability, and a proactive approa
Attractive
Stratostaff
Nairobi, KE
Mandarin-Speaking Call Centre Agent
Full Time
1 week ago
Role Purpose To deliver high-quality customer service and support to clients through professional communication in Mandarin. The Mandarin-Speaking Agent will serve as a key point of contact for Mandarin-speaking clients and patients, managing enquiries, handling service requests, resolving complaints, and providing accurate information in a clear and culturally appropriate manner. The successful
Attractive
Stratostaff
Nairobi, KE
Call centre Agents - Arab Speaking
Full Time
1 week ago
ROLE PURPOSE To deliver high-quality, multilingual customer service and support within the contact centre operations. The Multilingual Call Centre / Contact Centre Agent serves as a key touchpoint for clients, managing inquiries, handling service requests, and ensuring an outstanding customer experience. This role requires strong communication skills, cultural adaptability, and a proactive approa
Attractive
Stratostaff
Nairobi, KE
Call Centre Agents - Kiswahili Speaking
Full Time
1 week ago
ROLE PURPOSE To deliver high-quality, multilingual customer service and support within the contact centre operations. The Multilingual Call Centre / Contact Centre Agent serves as a key touchpoint for clients, managing inquiries, handling service requests, and ensuring an outstanding customer experience. This role requires strong communication skills, cultural adaptability, and a proactive approa
Attractive
Stratostaff
Nairobi, KE
Call Centre Agents - Portuguese Speaking
Full Time
1 week ago
ROLE PURPOSE To deliver high-quality, multilingual customer service and support within the contact center operations. The Multilingual Call Centre / Contact Centre Agent serves as a key touchpoint for clients, managing inquiries, handling service requests, and ensuring an outstanding customer experience. This role requires strong communication skills, cultural adaptability, and a proactive approa
Attractive
Stratostaff
Nairobi, KE
Call centre Agents - Arab Speaking
Full Time
1 week ago
ROLE PURPOSE To deliver high-quality, multilingual customer service and support within the contact centre operations. The Multilingual Call Centre / Contact Centre Agent serves as a key touchpoint for clients, managing inquiries, handling service requests, and ensuring an outstanding customer experience. This role requires strong communication skills, cultural adaptability, and a proactive approa
Attractive
Stratostaff
Nairobi, KE
Call Centre Agents - Portuguese Speaking
Full Time
1 week ago
ROLE PURPOSE To deliver high-quality, multilingual customer service and support within the contact center operations. The Multilingual Call Centre / Contact Centre Agent serves as a key touchpoint for clients, managing inquiries, handling service requests, and ensuring an outstanding customer experience. This role requires strong communication skills, cultural adaptability, and a proactive approa
Attractive
M-PAYA Energy
Mombasa, KE
Customer Support Executive- Intern
Full Time, Onsite
1 week ago
- We’re an Energy Services company offering Smart Metering, Water & Electricity Utilities Billing, Energy Management & Renewable Energy Solutions for residential, commercial & industrial customers. - We're looking for someone who is naturally empathetic, highly organised, and quick on their feet, someone who is passionate about delivering exceptional customer experiences, solving problems, and
Attractive
Stratostaff
Nairobi, KE
Call Centre Agent - Spanish-Speaking
Full Time
1 week ago
Role Purpose To deliver high-quality customer service and support to clients through professional communication in English and Spanish. The Spanish-Speaking Agent will serve as a key point of contact for Spanish-speaking clients and patients, managing enquiries, handling service requests, resolving complaints and providing accurate information in a clear, professional and culturally appropriate m
Attractive
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