Customer Experience Analyst
FeaturedKey Responsibilities Customer Support & Communication - Serve as the first point of contact for customers by handling inbound calls, emails, and other support channels in a professio...
27 July
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Latest Jobs in Kenya 2026
Showing 476–500 of 548 jobs
Customer Service Officer
FeaturedKEY DUTIES AND RESPONSIBILITIES - Respond to customer issues in a timely manner and in line with the organization's policies. - Manage a large number of calls and emails. - Use al...
27 July
Customer Care Officer
FeaturedDuties and Responsibilities - Receive and attend to customer inquiries, complaints, and requests promptly and professionally. - Provide accurate information about the institution's...
27 July
Customer Success Engineer Finance
FeaturedJob Purpose - The Customer Success Engineer – Finance is responsible for ensuring successful implementation, adoption, and continuous optimization of the company's financial software...
27 July
Customer Insights Associate
FeaturedRole Overview This is an entry-to-mid-level research position within M-KOPA's Customer Intelligence (CI) team. As a CI Research Associate, you'll support end-to-end UX and product rese...
27 July
Customer Service Engineer
FeaturedKey Responsibilities: - Support the Customer Value proposition in its local and international development and deployment. - Spearhead Food and Beverage related technical projects at...
27 July
Customer Success Manager
FeaturedEnsure exceptional customer experience and drive customer satisfaction across all touchpoints of our digital banking platform. Requirements - Bachelor's degree in Business or related...
27 July
Assistant Manager - Customer Experience Retention Policyholder Services
FeaturedWe are seeking a professional with a customer-centric mindset, excellent communication and the ability to build lasting stakeholder relationships.
27 July
Customer Service Agent
FeaturedJob responsibilities: - Manage and respond to live chat inquiries and support tickets. - Handle inbound and outbound customer calls - Provide customer support through chat channel...
23 July
Customer Service Representative
FeaturedAre you passionate about delivering exceptional customer experiences? This is your opportunity to join a leading Business Process Outsourcing (BPO) company and work with high-end intern...
23 July
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Customer Service Representative
FeaturedAre you passionate about delivering exceptional customer experiences? This is your opportunity to join a leading Business Process Outsourcing (BPO) company and work with high-end intern...
23 July
Customer Service Representative
FeaturedCompensation & Benefits - KES 40,000 monthly salary + Transportation Allowance - Paid training and ongoing support - Professional and collaborative work environment Schedule Requ...
23 July
Customer Experience Analyst
FeaturedKey Responsibilities Customer Support & Communication - Serve as the first point of contact for customers by handling inbound calls, emails, and other support channels in a professio...
23 July
Customer Care Officer
FeaturedDuties and Responsibilities - Receive and attend to customer inquiries, complaints, and requests promptly and professionally. - Provide accurate information about the institution's...
23 July
Senior Customer Care Assistant
FeaturedDescription Customer Experience Management - Coordinate front-office customer service operations. - Ensure customers receive timely, accurate and professional assistance. - Monit...
23 July
Customer Care Assistant
FeaturedDescription Duties and responsibilities shall entail: - Receive and attend to visitors, clients, and stakeholders professionally. - Respond to customer inquiries through telephone,...
23 July
Customer Service Officer
FeaturedKEY DUTIES AND RESPONSIBILITIES - Respond to customer issues in a timely manner and in line with the organization's policies. - Manage a large number of calls and emails. - Use al...
23 July
Telesales Representatives - eMobility-Nairobi
FeaturedWhat You'll Do - Initiating outbound calls to prospective customers and pitching M-KOPA Mobility products including motorbikes - Engaging existing M-KOPA customers to cross-sell add...
23 July
Telesales Representatives - eMobility-Kitengela
FeaturedWhat You'll Do - Initiating outbound calls to prospective customers and pitching M-KOPA Mobility products including motorbikes - Engaging existing M-KOPA customers to cross-sell add...
23 July
Telesales Representatives - eMobility-Thika
FeaturedWhat You'll Do - Initiating outbound calls to prospective customers and pitching M-KOPA Mobility products including motorbikes - Engaging existing M-KOPA customers to cross-sell add...
23 July
Quality Assurance Reporting Analyst
FeaturedJob Purpose: - The Role holder will be responsible for assessing the quality of service delivery across all customer contact points within contact centre as well as support the team l...
23 July
Quality Assurance Reporting Analyst
FeaturedJob Purpose: - The Role holder will be responsible for assessing the quality of service delivery across all customer contact points within contact centre as well as support the team l...
23 July
Quality Assurance Reporting Analyst
FeaturedJob Purpose: - The Role holder will be responsible for assessing the quality of service delivery across all customer contact points within contact centre as well as support the team l...
20 July
Call Centre Telesales Officer
FeaturedQUALIFICATIONS SKILLS & KNOWLEDGE - Minimum 2 years' experience in a telesales role preferably in a microfinance - A diploma/degree from a recognized institution - Proficiency in...
19 July
Call Centre Telesales Officer
FeaturedQUALIFICATIONS SKILLS & KNOWLEDGE - Minimum 2 years' experience in a telesales role preferably in a microfinance - A diploma/degree from a recognized institution - Proficiency in...
19 July
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