Customer Performance Field Officer - Nairobi
FeaturedIn this role, you would be responsible for: - Monitoring assigned accounts and taking appropriate action to keep the collection portfolio within accepted limits, applying sound credit...
Showing 126–150 of 548 jobs
In this role, you would be responsible for: - Monitoring assigned accounts and taking appropriate action to keep the collection portfolio within accepted limits, applying sound credit...
About the Role & Project - As a Call Centre Agent for the Human-Wildlife Conflict Management System (HWCMS), operating within the National Command Centre, you will play a crucial role...
We are seeking a highly organized, resourceful, and dependable Scheduler to provide after-hours support and ensure continuity of care for clients, families, and caregivers. As the prim...
RESPONSIBILITIES - Handle customer calls, WhatsApp messages, and SMS inquiries regarding installment plans, deposits, repayment schedules, and complaints. - Send repayment reminders...
Key Responsibilities - Manage outbound and inbound collections calls - Negotiate payment plans with borrowers - Maintain accurate records and meet collections targets - Ensure f...
We are currently looking for Customer Service Representatives (CSR) based in Nairobi, Kenya, with a minimum of 1 year of customer service experience. - At least 1 year of customer ser...
What you will do: - Organize and coordinate work tasks to ensure efficient operations. - Ensure full compliance with ethical standards, company policies, and procedures. - Maintai...
Key Responsibilities: - Manage all early and middle debt collection in a call center. - Manage team resources to ensure that all operational KPIs are met and required activities for...
What you will do: - Contact customers to negotiate and establish mutual beneficial repayment schedules and terms. - Process and organize debt collection correspondence and related d...
About the role: The Customer Service Intern will be based at a Regional Service Centre and will serve as the first point of contact for customers seeking aftersales assistance, includi...
We are currently looking for Customer Service Representatives (CSR) based in Nairobi, Kenya, with a minimum of 1 year of customer service experience. - At least 1 year of customer ser...
Key Responsibilities: - Manage all early and middle debt collection in a call center. - Manage team resources to ensure that all operational KPIs are met and required activities for...
What you will do: - Contact customers to negotiate and establish mutual beneficial repayment schedules and terms. - Process and organize debt collection correspondence and related d...
What you will do: - Organize and coordinate work tasks to ensure efficient operations. - Ensure full compliance with ethical standards, company policies, and procedures. - Maintai...
Job Purpose - To effectively carry out order management activities and manage customer complaints in line with company policy and standard operating procedures. Key Responsibilities...
Key Responsibilities - Receive inbound customer calls and make outbound calls professionally and courteously. - Respond to customer enquiries about products, prices, promotions, sto...
About the Role: - This role is a fast-paced and challenging position that relies on the ability to think and react quickly, and serve clients with the utmost dedication. The payroll s...
Job Summary: - The Response Handler is responsible for actively managing and responding to all inbound client inquiries across multiple marketing channels. The role focuses on first-c...
QUALIFICATIONS & REQUIREMENTS - Minimum high school education. - Additional qualifications in Customer Service, Business Administration, Sales, Supply Chain Management, or a related...
JOB PURPOSE - Responsible for providing the highest customer service by interacting with customers through telephone, emails or social media in order to respond to their inquiries and...
Job purpose: To deliver efficient, compliant and high-quality customer service across inbound and outbound calls, digital and social media channels, and back-office processes, while su...
What You'll Do - Proactively engage with customers via phone, email, SMS and WhatsApp. - Process customer orders accurately and ensure timely conversion. - Provide regular updates...
Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit RTO Operations Manager. Key Responsibilities Operational Performance...
Key Responsibilities - Liaise with distribution customers, project customers, and SBS customers to understand their requirements and provide timely support. - Prepare accurate sales...
About the job - We are looking for an experienced Chatter / Customer Support Representative to join our team in Kenya. The ideal candidate is an excellent written communicator, custom...
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